Policies

Privacy Policy.

What we collect when you use bsforge.co.za, why we collect it, and how you can control it — in line with South Africa's Protection of Personal Information Act (POPIA).

Last updated: 28 July 2026

What We Collect

We collect personal information you give us directly:

  • Contact form: name, email address, phone number, and your message.
  • Checkout / order requests: name, email, phone number, delivery details, and the contents of your cart.
  • Cart contents: stored in your browser's local storage so your cart persists between visits — this stays on your device and is only sent to us when you submit a checkout request.

How We Use It

We use this information to respond to enquiries, process and confirm order requests, arrange delivery, and provide after-sales support. We don't use it for anything beyond running BSForge and communicating with you about your enquiry or order.

Who We Share It With

We share information only with the services that help us operate:

  • Resend — delivers the emails generated by our contact form.
  • Google Forms / Google Apps Script — receives and records checkout order requests so we can process them.

We do not sell your personal information to anyone.

Cookies & Analytics

We use local storage (not third-party cookies) to remember your cart, and basic, privacy-conscious usage analytics to understand how the site is used and improve it. If we add a third-party analytics tool such as Google Analytics in future, this policy will be updated to reflect it.

Data Retention

We keep enquiry and order information for as long as needed to handle your request, provide after-sales/warranty support, and meet our accounting and legal obligations — then it's deleted or anonymised.

Your Rights

Under POPIA, you can ask us what personal information we hold about you, request a correction, or ask us to delete it (subject to legal or accounting requirements to retain certain records). To do any of this, contact us and we'll action it directly.

Security

This site is served over HTTPS, and we take reasonable technical and organisational measures to protect the personal information we hold. No online system is 100% risk-free, but we treat your information carefully and only share it with the services listed above.

Changes to This Policy

We may update this policy as the business or the tools we use evolve. The current version, with its last-updated date, always applies.

Contact

BSForge (registration no. 2026/267894/07), Pretoria, Gauteng, South Africa. For any privacy question or request, contact us or message us on WhatsApp.