Policies
The terms that apply when you use bsforge.co.za or place an order with BSForge. Plain language, no fine-print surprises.
Last updated: 28 July 2026
BSForge (registration no. 2026/267894/07, a Private Company registered in South Africa) is an authorised reseller of Prusa Research 3D printers, filaments, and accessories, based in Pretoria, Gauteng. By using this website or placing an order, you agree to these terms.
All prices on this site are listed in South African Rand (ZAR) and include shipping within South Africa unless stated otherwise. Some products are marked "Price on request" — for these, we confirm pricing directly with you before any order is placed. Prices may change without notice; the price confirmed with you at order time is the price that applies.
Our checkout is enquiry-led, not a direct card-payment flow. Submitting the checkout form captures your cart and contact details as an order request — no payment is taken at that point. BSForge reviews the request, confirms pricing and stock, and agrees the next steps with you directly before any payment is requested. An order is only final once we've confirmed it with you.
Stock levels and availability are shown as accurately as we can manage, but availability can change between browsing and order confirmation. If something you've ordered is out of stock, we'll let you know and discuss alternatives, lead time, or cancellation.
All hardware sold by BSForge is genuine, sourced through the official Prusa Research channel. Manufacturer warranty terms apply to Prusa products, and BSForge assists with warranty claims and after-sales support as your local authorised reseller.
Full details on exchanges, printer fault handling, and shipping-damage resolution are set out in our Returns & Refunds Policy. Delivery costs and timing are set out in our Shipping Policy. Both form part of these Terms.
Site content, photography, and copy on bsforge.co.za belong to BSForge unless otherwise credited. Prusa, Prusament, and related marks are trademarks of Prusa Research a.s.; BSForge's use of them reflects our status as an authorised reseller, not ownership of those marks.
BSForge supplies genuine hardware and materials as a reseller and is not the manufacturer of the products it sells. To the extent permitted by South African law, BSForge's liability is limited to the remedies set out in our Returns & Refunds Policy (repair, replacement, or exchange, as applicable) and does not extend to indirect or consequential loss arising from product use.
These terms are governed by the laws of the Republic of South Africa, and any disputes fall under the jurisdiction of the South African courts.
We may update these terms from time to time as the business evolves. The current version, with its last-updated date, always applies to orders placed after it goes live.
Questions about these terms? Contact us or message us on WhatsApp.